Supervisor

Below you will find all the necessary documents and links related to the role and responsibilities of a supervisor.

Lyssn On-Demand Training

• If you hold multiple roles (e.g., fidelity liaison, supervisor, and or worker), please complete the training relevant to each role.
• MN Lyssn Training for Workers and Supervisors
  • Once you have watched this video, contact your agency’s fidelity liaison(s) and inform them that you are ready to begin using the platform. Once you are added to the system, you will receive a welcome email from Lyssn with instructions on how to log in.

Resources

• Guidance Packet for a Supervisor (Located under the Fidelity Monitoring Lyssn section)
• Lyssn On-Demand Training: Supervisor (Coming soon)
• Agency Implementation Plan (working document)
• Lyssn's MI Quality Metrics
• Best Practices for Live Case Consultations with Lyssn
• Lyssn QI Metrics: At a Glance

Submission Instructions

To emphasize best practices, we strongly encourage agencies to use the provided implementation resource: the Agency Implementation Plan. This document is designed to help agencies effectively organize logistics, manage tasks, and identify the support needed from the department for a successful Lyssn implementation.

Although not required, if your agency decides to complete the Agency Implementation Plan, please submit it to the department for review and support. Submissions are due by the end of each quarter.