Reduce Time to Benefits: MNbenefits to MAXIS Integration Pilot
On this site, you can access the latest updates and track the project timeline. Explore our resources, including answers to frequently asked questions, key dates, and submit questions or suggestions to the team. Whether you have questions or want to stay up to date, this site is designed to keep you connected and engaged with the MNbenefits to MAXIS Integration Pilot.
Minnesota is connecting MNbenefits to MAXIS to reduce data entry, improve accuracy, and speed up benefits processing for individuals, families, workers, and communities.
A connected system for Minnesotans
The State of Minnesota is working across agencies to improve howContinue reading
On this site, you can access the latest updates and track the project timeline. Explore our resources, including answers to frequently asked questions, key dates, and submit questions or suggestions to the team. Whether you have questions or want to stay up to date, this site is designed to keep you connected and engaged with the MNbenefits to MAXIS Integration Pilot.
Minnesota is connecting MNbenefits to MAXIS to reduce data entry, improve accuracy, and speed up benefits processing for individuals, families, workers, and communities.
A connected system for Minnesotans
The State of Minnesota is working across agencies to improve how our public benefit applications are processed. This work is part of the One Minnesota Plan, led collaboratively by the Department of Children, Youth, and Families, the Department of Human Services, Minnesota Information Technology Services, and the Governor’s Office.
Why this matters
Counties and Tribal Nations administering public benefit programs continue to face high workloads, manual processes, and systems that are not well-connected. Implementation of an integration layer is a critical first step toward a more efficient, reliable, and user-friendly system. This work helps increase access to benefits for Minnesotans and supports the people who deliver these services every day.
How we’re approaching the work
Now that testing is complete, the state is implementing a secure integration layer that allows systems to share data accurately and reliably. An integration layer enables different systems to share and transfer information easily and reliably on a modern technology platform. This technology will create a foundation for future improvements to Minnesota’s human services systems. It is helping us to upgrade our current system connections to current technologies.
The first use of this integration will be a pilot connecting MNbenefits, the online application used by Minnesotans, to MAXIS, the system used by state, county, and Tribal Nation workers to determine eligibility and issue benefits.
The state is partnering with counties and Tribal Nations to define the pilot and identify improvements that will make a difference in day-to-day operations.
What this connection will improve
- Less data entry
- Improved accuracy
- Faster processing and time to benefits
- Better experience for workers and applicants
Better outcomes, stronger future systems
The integration layer is the first step in a long-term effort to modernize Minnesota’s human services system.
This work will:
- Improve how quickly people receive benefits
- Increase payment accuracy
- Reduce manual work and errors
- Strengthen data sharing and coordination
- Help identify risks earlier and support program integrity
Ongoing improvements will continue as the system evolves, helping ensure accurate and timely benefit delivery for Minnesotans and strong stewardship of public resources.
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Take Survey
This survey is for M2M Pilot Participants from participating counties and Tribal Nations to share, develop and exchange ideas with your colleagues around what change(s) or improvement(s) you would like to make about the current process for entering information from MNbenefits applications into MAXIS.
This is an invitation to “dream with your feet on the ground”, staying realistic about what you know regarding the policies that help deliver these benefits to eligible individuals and families; while also exploring the “what if” it could be improved and better for the individuals and families you serve when you as frontline staff are able to process eligibility determinations faster and more seamlessly?
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CLOSED: This survey has concluded.
Thank you for your interest in serving as a pilot partner for the MNbenefits to MAXIS integration pilot. Pilot counties and Tribal Nations will be critical partners in the design, testing, refinement, and launch of the new worker interface, which is intended to reduce manual data entry and improve the worker user experience.
This form is the official request for consideration as a pilot partner. Submission of this form indicates that your agency has completed any internal discussions, approvals, or leadership authorization necessary to participate in the pilot if selected.
The information collected through this form will help project leaders identify approximately 4–7 pilot partners that reflect a diverse range of operational contexts, geographic areas, staffing structures, and program administration approaches. Selecting a diverse group of pilot partners will help ensure the new interface is tested effectively across a variety of real-world environments.
Participation as a pilot partner will require ongoing collaboration throughout the pilot period, including the discovery process, engagement in testing activities, feedback sessions, training, issue identification, and implementation planning.
Please submit only one survey per county or Tribal Nation and complete all sections of the form as thoroughly as possible. Additional follow-up conversations may occur as part of the pilot partner selection process.
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Reduce Time to Benefits Project Overview
- What is the Reducing Time to Benefits Project?
- Why is this work needed?
- What programs will be the focus of this project?
- What is the first step?
- What systems are impacted by this project?
- What is an integration layer?
- How will the integration layer help county and Tribal Nation eligibility workers in the near term?
- How will these improvements help Minnesotans apply for benefits?
- What benefits will the integration layer provide over time?
- How is the State approaching this work?
- How will this work help strengthen program integrity?
- How is this project a long‑term investment in Minnesota’s human services systems?
- How much of this work is currently funded?
- How does the Governor’s supplemental budget support this work?
- Does this approach mean MAXIS won’t be replaced?
- Is the integration layer intended to help address an immediate need or is it part of a wider modernization effort?
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MnBenefits to MAXIS Pilot Updates
- What recent work has been completed?
- What work is currently underway?
- In the pilot, will data move automatically from MNbenefits to MAXIS?
- What can we expect as next steps?
- What does success look like for this pilot?
- What role will counties and Tribal Nations play in this project?
- When will counties and Tribal Nations see changes because of the pilot?
- How do current county and Tribal Nation technology investments fit with this work?
We are targeting the following dates for the pilot phases:
- Design/build phase: Q3 – Q4 2026
- Launch/iterate: Q4 2026 – Q2 2027
- Evaluate and expand: Q2 2027 and beyond