TET Product Update

The TET (Time Entry Transformation) product team is focused on improving the digital experience for county workers using SSIS by building with them and not for them. Our team has conducted interviews and surveys to identify key challenges and opportunities for improvement. Some of the main issues include a cumbersome system interface, technical reliability, data entry accuracy, and the need for mobile access.

We're developing a mobile tool for time entry that aims to reduce system interaction time and increase face-to-face time with clients. The prototype is a responsive single-page web app designed for use on mobile phones, tablets, and laptops. Initial key features include improved accessibility and stability, and mobile access. We hope to iterate and include more features in the future, like offline access and draft entries.

Feedback from agency workers has been positive and has highlighted the potential for increased efficiency and more accurate notetaking in the field. We are committed to continuing to build this new product with workers to ensure it meets their needs and enhances their daily workflows.

Stay tuned for more updates and opportunities to provide feedback as we continue to refine and develop this product.