TET Sprint Review Update

Sprint Reviews Update

The Time Entry Transformation Product is designed to improve how case workers enter their time in the Social Services Information System (SSIS). The transition is necessary due to upcoming federal changes, requiring time tracking in 15-minute increments rather than the current bundled monthly rate.

To support this shift, the team is developing a web-based, mobile-friendly application that will:

  • Enhance system reliability & performance to ensure stability.

  • Increase caseworker efficiency by reducing clicks and automating routine tasks.

  • Improve user experience & adoption through user feedback-driven design.

Development Progress & Sprint Reviews

This effort will work with agile methodology and scrum framework in two-week iterations that began on 2/26/25.

We honor the scrum ceremonies of the daily stand-up, sprint planning, product backlog refinement, sprint retrospectives, and sprint reviews.

Our sprint reviews are held internally with our key partners, and we want to share our progress with all of you as we kick off development work and build together with local agency workers.

Sprint 0 (2/26/25 – 3/11/25)

The team assembled and planned the initial product roadmap. The focus was on:

  • Understanding user needs and gathering feedback.

  • Defining the product backlog for future development.

  • Setting up Agile methodologies within a scrum framework, including structured work cycles (sprints).

Sprint 0.5 (3/12/25 – 3/25/25)

Progress included:

  • Adding a quality assurance (QA) team member to enhance development oversight.

  • Determining login & authentication processes to ensure secure database access.

  • Creating wireframes for users to interact with and provide feedback.

  • Meeting with county workgroups to refine case worker service activity options.

  • Developing job aids to assist workers with new reporting requirements.

Sprint 1 (3/26/25 – 4/8/25)

The first official development sprint focused on:

  • Completing login & authentication setup for secure access.

  • Testing wireframes with users and gathering insights for improvement.

  • Engaging county workgroups to further refine service activities and reporting needs.

Sprint 2 Plans (4/9/25 – 4/22/25)

The sprint focused on:

  • Adding a project manager/scrum master team member to help with resource alignment and capacity planning.

  • Further development discoveries to refine the Minimum Viable Product (MVP).

  • Enhancing authentication & security solutions for user protection.

  • User-centered design improvements based on caseworker feedback.

  • Statewide feedback gathering on service activities & mobile use.

  • Launching surveys to broaden participation in design decisions.

Roadmap & Key Milestones

The planned feature rollout includes:

  • Summer 2025: First MVP release, allowing case workers to enter new time records via the web-based system that integrates with the existing SSIS application and databases.

  • Multi-factor authentication will likely be introduced for secure access, exploring options for password reset and forgot username.

User Input & Engagement

The team emphasizes user-driven design, actively seeking feedback through:

  • Meetings, chat discussions, and direct outreach with key partners and local agency workers.

  • Service activity code review using a Mural Board.

  • Qualtrics survey on mobile use and device availability to collect further feedback.

Key Takeaway

This product is designed with case workers in mind, making time entry simpler, mobile-friendly, and more efficient. The team values user input and is working toward a modernized solution that meets real-world needs. By reducing time spent on system inputs, workers can spend more time directly serving children and families.

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