This error message indicates users are connected to the browser with their agency email account and the app is attempting to sign in with that account. It may help to start fresh, with a browser that doesn't have any tabs open, that you are not signed into, then navigate right to the time.ssis.mn.gov site. For example, if you are signed in with your Blue Earth County email address on Chrome, try using Edge as your browser for this app instead. You can also try the following:  

• Sign out of your browser found in profile settings on the upper right-hand side (users are likely signed in with their Blue Earth County email address and that is causing single sign-on with the wrong account). 
• Sign out of Office.com to make the browser forget your previous Microsoft sign-ins.
• Alternatively, you can use an in-private window (Edge) or an Incognito window on Chrome that removes browser account history. 

Please reach out to dcyf.ssishelp@state.mn.us if you need further assistance. 

Yes! When you create and submit a new time record from the web app, it is saved to the SSIS database just like any other time entry. You can open that record in SSIS later and view or edit it, including the Notes section. The only limitation is that the Note field will still lock after 30 days—just as it does for all notes entered directly in SSIS today.

Yes, this will happen with the new application. The records must transfer from the web app into the existing application and existing databases upon save by the user. The time records will be viewable in the existing SSIS activity log regardless of where they are generated (from existing application or new web app). They will follow all downstream revenue business rules for claim generation and state reporting as well.

Testers are finding the tool helpful and say it saves time, especially when creating a new time entry in the web app. Right now, we’re testing how much time it really saves by comparing it to our baseline tests and looking at real data from people using it at work. This helps us get the most accurate results. The current testing that is going on with User Acceptance Testing or UAT is focused on basic features, like creating a new time record and submitting it to the database, but more features will be added soon to help even more. Some of these features are meant to help case workers work faster and easier. We're improving things step by step, and each update makes the tool more helpful over time.

Thanks for the great feedback, HollyAnn! This is something we are considering, including the need for templates in the case note section and drafts that you can return to and edit before submitting the final version to the SSIS database. We have also received the suggestion to move the note section to be either the first or the last field on the screen as users don’t like having to click around on the fields, stop what they are doing to enter a note, and then start clicking fields again. 

Do you agree with these needs or have any other specific suggestions for improvements that we could add to our product backlog as a future enhancement? 

 Thanks so much for participating – you are helping make this product work best for everyone who needs to use it! 

We are offering Olmsted County a spot in pilot rollout wave 3, which is planned to deploy on 10/22. Please note that this rollout schedule is subject to change depending on what is reported to the product team that may need to be addressed. 

There shouldn’t be much involvement needed from your IT Department. As a test ahead of time, you can try to go to the website that will be used for SSIS Time Entry which is https://time.ssis.mn.gov. 

If you can successfully navigate to the web page, you will be able to access the site without your IT Department doing anything as this application will be using your existing SSIS credentials. 

If Olmsted County doesn’t wish to be a pilot agency and test this in advance of release to all users, statewide rollout is tentatively planned for 11/12 and all agencies will receive access at that time. 

 Please let us know if you have any further questions! 

Local agencies are responsible for data security practices surrounding the use of applications and agency-issued devices. The state does not manage or control these devices, so each local agency must take precautions to properly safeguard and protect their private data. While we haven’t added a speech-to-text feature directly into the web app yet, you may have this functionality available natively on the mobile device you are using. We recommend you review any policies related to the use of your agency-issued device and consult with your data privacy team at the county or Tribal Nation you work for before using this service on your device. If your agency policies related to the use of your agency-issued device allow for speak-to-text, we strongly recommend ensuring that the settings on your phone for speech-to-text processing are switched to on-device rather than cloud-based for greater privacy and security.

Yes, Time Entry Transformation is also for Adult Mental Health Case Management. The new mobile tool for time entry will work for all SSIS end users across program areas. If you are currently completing time entry in SSIS, this new tool is for you! Thanks for the question. 

We hope to start piloting with small groups of users this summer (July/August) and then expanding access/rollout based on positive feedback. We are still working through a few complicated things and will have a more refined schedule over the next 2 months.

No, workers should only use devices that are issued by their agency that are securely protected to safeguard data.