FAQs

Time Entry Transformation is an effort by DCYF and MNIT to redesign the interface and backend components of the SSIS system that are specific to the ability for all users to enter or update time record information and case notes for Contact/Activity tracking as well as agency time sheet information when no Contact/Activity is associated (which includes admin and payroll activities).  We are creating a completely new and separate web application that will connect with existing SSIS databases.   We are not redesigning the screens in the existing SSIS system, and we are not changing functionality with the funding or reimbursement processes currently. 

Our goals are to improve the user experience, provide a mobile solution that can be used in the field, incorporate automatic saving capabilities, improve the performance and reliability for accessing the new time entry module and create a more efficient experience for all caseworkers to improve face-to-face time with those that need our services. 

Time Entry Transformation is an effort to provide immediate value to the end users of SSIS by improving the user experience, providing a mobile solution that can be used in the field, incorporating automatic saving capabilities, improving the performance and reliability for accessing the new time entry web app and ultimately creating a more efficient experience for all caseworkers to improve face-to-face time with those that need our services.    

In addition, the effort is teaching DCYF and MNIT to work in more modern and efficient ways incorporating elements of the product management discipline, using data to drive our decisions, evaluating our work based on the impact to outcomes, incorporating human centered design and working closely with our partners at every step, using agile delivery methods to reduce risks and provide value faster and incorporating modern technologies and processes such as continuous integration and continuous delivery (CI/CD). These efforts to work in new ways will help prepare DCYF and MNIT for the larger SSIS modernization and redesign efforts that will be coming. 

Multiple groups of users will begin trying out the new system between May 2025 and July 2025, the rollout will be staggered so that we can properly validate the new system with a certain number of users before we add the next group.  Exact groups and timing have not yet been determined but we will provide updates in the future, and you will have advance notice and the proper training materials before you are asked to participate.   Participation will be optional but encouraged and our hope is to provide an improved experience that users will want to use over the existing system. 

The new Time Entry Transformation app will be available on a unique URL and accessible from a web browser on your desktop, phone or tablet.  You will log in using your current credentials and select the appropriate database for your work.  The overall functionality of time entry for Contact/Activity tracking will remain the same as it is today, however, based on user research, our usability testing and modern web user interface tools, we hope to incorporate many small improvements that create efficiencies and make it easier for you to record your time and case notes.    

Training and other aids to help you get started will be made available to each group prior to rollout. The existing SSIS system and functionality to record your time for Contact/Activity tracking will remain available so you will have the choice of which version you want to use.  We will be soliciting your feedback all along the way to ensure the new system is meeting your needs and checking if there are other potential enhancements that we can make to improve the experience.  Both systems will be sharing the same databases so any updates for time entry in one system will be visible and available in the other system. 

Unfortunately, because there is such a substantial difference between the technologies used with the existing SSIS system and this new web application, we may not be able to make the two systems work together seamlessly so you will likely need to switch over the existing SSIS system and log in as usual to access other functionality and documentation related to your case.