Project Timeline
Kick off
Kick off communications and building the engagement platform to ensure full transparency and feedback loops with all partners and interested parties.
User Experience Research including remote interviews, in-person interviews, time motion studies, surveys and usability testing of prototypes and designs with Tribal Nation and county caseworkers to better understand the challenges they are facing, identify ways we can improve the situation,
Invitations for workers to participate in usability testing for new experience designs.
Assembling and training a new product and agile development team to begin building the new web application for Time Entry Transformation.
Architectural design, setting up infrastructure, building backend APIs and services, working through authentication and database access.
Please make sure you are signed up for our newsletter so you can receive updates on when these events are scheduled and other important updates.
Engineering and Development
Engineering and development including responsive design so that the new web application will work on mobile and tablet devices.
Meeting invitations for monthly demonstrations of our progress and a chance for you to provide feedback will be posted on this site once they are scheduled.
SSIS User Interviews
SSIS User Surveys
Kick off training and support conversations.
Usability Testing, Validation, and Roll Out
Final usability testing on fully functional system.
Load, performance, security, User Acceptance Testing and accessibility testing.
Training and support plans finalized and ready for rollout.
Begin onboarding and training small groups of caseworkers with a gradual rollout by providing access to the new Time Entry Transformation web app while still having access to the existing SSIS system.
The exact rollout plan will be finalized in the future but in general we will approach providing access as such:
Group 1 gets access to the system
2-week validation period to identify any issues or improvement opportunities.
2-week period to fix any issues and evaluate improvement opportunities.
Once validated, we will expand rollout to the next group
Group 2 gets access to the system (group 1 continues to have access)
2-week validation period to identify any issues or improvement opportunities.
2-week period to fix any issues and evaluate improvement opportunities.
Once validated, we will expand rollout to the next group
The process of rolling out to additional user groups will continue based on positive validation and performance until all users have access to the new Time Entry Transformation web app.
Product strategy, user research, other state research and analysis from the RFO vendor will continue during this time as we define our most important outcomes to measure and prepare our plans for larger SSIS modernization efforts.