SSIS Engagement and Information Site

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Welcome to the Social Service Information System (SSIS) Business Operations and User Support engagement and information site. This site is organized for county and Tribal agency SSIS mentors, coordinators and supervisors to find resources and participate in various engagement opportunities with the SSIS Business and Training Section at the Department of Children, Youth, and Families.

The department is committed to providing our SSIS coordinators, mentors and end-users with support in user experience, system design, system-related troubleshooting, guidance and information.

About privacy on this site

Sharing full names or other details could identify people or organizations in your public comments, so

Welcome to the Social Service Information System (SSIS) Business Operations and User Support engagement and information site. This site is organized for county and Tribal agency SSIS mentors, coordinators and supervisors to find resources and participate in various engagement opportunities with the SSIS Business and Training Section at the Department of Children, Youth, and Families.

The department is committed to providing our SSIS coordinators, mentors and end-users with support in user experience, system design, system-related troubleshooting, guidance and information.

About privacy on this site

Sharing full names or other details could identify people or organizations in your public comments, so please exercise extreme caution when engaging. If you have feedback that includes your name or the name of a county, Tribe or agency, but you'd like to engage privately please send us an email at ssistraining.dcyf@state.mn.us.

Engage with us!

  • Hello and welcome to the SSIS Training Sandbox Request Form.  Please complete this form for any of the following circumstances:

    • You have been appointed as your agency's Designated Mentor contact to manage the SSIS Training Sandbox.
    • You need to change/update your agency's Designated Mentor contact information.
    • You need to reserve usage of the SSIS Training Sandbox.

    Completion of this form will allow us to track usage in an effort to prevent system issues related to load.  When you submit this form the owner will see your name and email details. A follow-up email will be sent to you regarding next steps.

    Thanks!

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  • This form's intended function is to submit a training request to the SSIS Learning and Development (L&D) team to determine the best solution(s) for the requester’s need(s). Please be advised that this document is to be completed by an SSIS Mentor, Coordinator, Social Services Supervisor, or State Policy Representative with a training need for SSIS. Also, while we ask that requests be submitted by these designated roles, SSIS training may be provided to all agency staff who have an identified SSIS learning need.   

    All questions throughout this form are required so answer to the best of your knowledge and ability. 

    Once we receive the request, the team will review the information and determine a recommended solution. Requests are reviewed by the L&D team in the order received and response times will vary based on the details in the request.

    After making a determination, a member of the L&D team will reach out to discuss next steps.

    Complete Form
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  • With modernization in full swing and Data Cleanup underway some agency mentors are being tasked with large-scale data cleanup initiatives and may have questions or need technical assistance. The purpose of this form is to request Office Hours with the SSIS Help Desk for technical assistance around:

    • Clearing Log
    • Intakes Needing Action
    • Unassigned Intakes
    • Inactivating Users
    • Data Integrity Reports


    SSIS Mentors/Coordinators may fill this form out to request assistance within the categories above.  The Help Desk will reach out and coordinate Office Hours within 2 to 3 business days.

    Complete Form
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Page last updated: 11 Sep 2026, 12:15 PM