SSIS Engagement and Information Site
Welcome to the Social Service Information System (SSIS) Business Operations and User Support engagement and information site. This site is organized for county and Tribal agency SSIS mentors, coordinators and supervisors to find resources and participate in various engagement opportunities with the SSIS Business and Training Section at the Department of Children, Youth, and Families.
The department is committed to providing our SSIS coordinators, mentors and end-users with support in user experience, system design, system-related troubleshooting, guidance and information.
About privacy on this site
Sharing full names or other details could identify people or organizations in your public comments, soContinue reading
Welcome to the Social Service Information System (SSIS) Business Operations and User Support engagement and information site. This site is organized for county and Tribal agency SSIS mentors, coordinators and supervisors to find resources and participate in various engagement opportunities with the SSIS Business and Training Section at the Department of Children, Youth, and Families.
The department is committed to providing our SSIS coordinators, mentors and end-users with support in user experience, system design, system-related troubleshooting, guidance and information.
About privacy on this site
Sharing full names or other details could identify people or organizations in your public comments, so please exercise extreme caution when engaging. If you have feedback that includes your name or the name of a county, Tribe or agency, but you'd like to engage privately please send us an email at ssistraining.dcyf@state.mn.us.
Engage with us!
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Contacting the Tier 1 Help Desk
Share Contacting the Tier 1 Help Desk on Facebook Share Contacting the Tier 1 Help Desk on X (formerly Twitter) Share Contacting the Tier 1 Help Desk on Linkedin Email Contacting the Tier 1 Help Desk linkSSIS mentors, coordinators or related supervisors are authorized to contact the SSIS Tier 1 Help Desk. Tune into this webinar to learn more about the SSIS Help Desk: SSIS Help Desk Year in Review 2025.
Use the SSIS Coffee Talk 2025 Help Desk Year in Review Agenda with Time Stamps to review targeted information within this video to familiarize yourself with Help Desk processes and frequently reported issues.
SSIS mentors, coordinators or related supervisors are authorized to contact the SSIS Tier 1 Help Desk. Tune into this webinar to learn more about the SSIS Help Desk: SSIS Help Desk Year in Review 2025.
Use the SSIS Coffee Talk 2025 Help Desk Year in Review Agenda with Time Stamps to review targeted information within this video to familiarize yourself with Help Desk processes and frequently reported issues.
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SSIS Coordinator and Mentor Information
Share SSIS Coordinator and Mentor Information on Facebook Share SSIS Coordinator and Mentor Information on X (formerly Twitter) Share SSIS Coordinator and Mentor Information on Linkedin Email SSIS Coordinator and Mentor Information linkThe SSIS mentor role is to support the use of SSIS within the local agency. This work supports high quality accurate data for workers and data reporting. Each mentor’s specific role varies across agencies to meet agency-specific needs. In most agencies SSIS mentors concentrate on either worker or fiscal related responsibilities. In some agencies, however, mentor responsibilities lie in both areas.
New SSIS Coordinator/Mentor eLearning Series
A series of on demand eLearning modules created for new mentors and coordinators. Modules are meant for initial training and as resource to review if/when needed.
Worker Mentor Program
SSIS worker mentors provide frontContinue reading
The SSIS mentor role is to support the use of SSIS within the local agency. This work supports high quality accurate data for workers and data reporting. Each mentor’s specific role varies across agencies to meet agency-specific needs. In most agencies SSIS mentors concentrate on either worker or fiscal related responsibilities. In some agencies, however, mentor responsibilities lie in both areas.
New SSIS Coordinator/Mentor eLearning Series
A series of on demand eLearning modules created for new mentors and coordinators. Modules are meant for initial training and as resource to review if/when needed.
Worker Mentor Program
SSIS worker mentors provide front line assistance to local agency workers, coming right to the user’s workstation to explain and demonstrate SSIS functionality. Each mentor works closely with the SSIS county coordinator to ensure training opportunities, communicate new SSIS version features and provide technical support. When mentors are unable to troubleshoot problems and require assistance themselves, they have assigned access to contact the SSIS Help Desk.
SSIS Worker Mentor Contacts by Agency
Fiscal Mentor Program
SSIS fiscal mentors provide first line assistance to county workers, coming right to the user’s workstation to explain and demonstrate SSIS Fiscal functionality. Each mentor works closely with that county’s Fiscal Coordinator(s) to ensure training opportunities and communicate new SSIS features.
SSIS Fiscal Mentor Contacts by Agency
SSIS Mentor Manual
The SSIS Mentor Manual provides an overview of mentor roles and responsibilities as well as technical guidance for administering SSIS at the local agency level. Mentors and workers may also access the SSIS Worker Documentation and SSIS Fiscal Documentation pages for additional resources.
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SSIS Administration, Data Integrity, and Clearning
Share SSIS Administration, Data Integrity, and Clearning on Facebook Share SSIS Administration, Data Integrity, and Clearning on X (formerly Twitter) Share SSIS Administration, Data Integrity, and Clearning on Linkedin Email SSIS Administration, Data Integrity, and Clearning linkThe SSIS Help Desk receives many queries regarding SSIS Administration, Data Integrity, and Clearing. The following is a bundle of resources that Mentors/Coordinators may reference.
Managing SSIS Administration Coffee Talk
- SSIS Coffee Talk-SSIS Administration Part 1 (Video)
- SSIS Coffee Talk-SSIS Administration Part 1 (Slides)
- SSIS Coffee Talk-SSIS Administration Part 1 (Agenda with Time Stamps)
Managing SSIS Administration on demand eLearning
SSIS Administration Tools and Reports
- SSIS Coffee Talk-SSIS Administration Part 2 (Video)
- SSIS Coffee Talk-SSIS Administration Part 2 (Slides)
- SSIS Coffee Talk-SSIS Administration Part 2 (Agenda with Time Stamps)
The SSIS Help Desk receives many queries regarding SSIS Administration, Data Integrity, and Clearing. The following is a bundle of resources that Mentors/Coordinators may reference.
Managing SSIS Administration Coffee Talk
- SSIS Coffee Talk-SSIS Administration Part 1 (Video)
- SSIS Coffee Talk-SSIS Administration Part 1 (Slides)
- SSIS Coffee Talk-SSIS Administration Part 1 (Agenda with Time Stamps)
Managing SSIS Administration on demand eLearning
SSIS Administration Tools and Reports
- SSIS Coffee Talk-SSIS Administration Part 2 (Video)
- SSIS Coffee Talk-SSIS Administration Part 2 (Slides)
- SSIS Coffee Talk-SSIS Administration Part 2 (Agenda with Time Stamps)
SSIS Administration Tools and Reports on demand eLearning
SSIS Clearing and Data Integrity on demand eLearning
- SSIS Data Integrity (Clearing, Data Integrity Reports, Retention/Purge, Table Viewer, User View Log, and PMI Related Issues)
SSIS Clearing and Data Integrity Related Documentation
SSIS Clearing and Data Integrity related documentation can be found on the SSIS Worker Documentation page.
Search for related documents under:
- Admin
- Clearing
- Tools
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SSIS Placement and Permanency
Share SSIS Placement and Permanency on Facebook Share SSIS Placement and Permanency on X (formerly Twitter) Share SSIS Placement and Permanency on Linkedin Email SSIS Placement and Permanency linkThe SSIS Help Desk receives many questions related to placement and permanency data entry. The following are a list of resources and learning modules for SSIS Mentors/Coordinators to reference.
SSIS Placement Entry Coffee Talk
- SSIS Coffee Talk-Placement Entry (Video)
- SSIS Coffee Talk-Placement Entry (Slides)
- SSIS Coffee Talk-Placement Entry (Agenda with Time Stamps)
- SSIS Coffee Talk-Placement Entry (Updated Guidance on Entering QRTP Placements When Moving Between Programs/Services Within the Same Residential Facility)
SSIS Placement Entry Documentation
SSIS Placement Entry Basics eLearning and virtual course
The SSIS Help Desk receives many questions related to placement and permanency data entry. The following are a list of resources and learning modules for SSIS Mentors/Coordinators to reference.
SSIS Placement Entry Coffee Talk
- SSIS Coffee Talk-Placement Entry (Video)
- SSIS Coffee Talk-Placement Entry (Slides)
- SSIS Coffee Talk-Placement Entry (Agenda with Time Stamps)
- SSIS Coffee Talk-Placement Entry (Updated Guidance on Entering QRTP Placements When Moving Between Programs/Services Within the Same Residential Facility)
SSIS Placement Entry Documentation
SSIS Placement Entry Basics eLearning and virtual course
- SSIS Continuous Placement on demand course
- SSIS Placement/Location/Absence on demand course
- SSIS Removal/Adoption/TPLPC on demand course
- SSIS Virtual Placement Basics Course and Clinic
SSIS Legal and Financial Agency
- SSIS Coffee Talk-SSIS Legal and Financial Responsibilities (Video)
- SSIS Coffee Talk-SSIS Legal and Financial Responsibilities (Slides)
- SSIS Coffee Talk-SSIS Legal and Financial Responsibilities (Agenda with Time Stamp)
SSIS Legal and Financial Agency Documentation
SSIS Permanency Resources (Adoption/Kinship/Child Ward)
- DCYF Permanency Training (SSIS Data Entry and Policy Guidance)
- SSIS Coffee Talk Pre/Post Adoptive Identity-What to do and when(Video)
SSIS Permanency Documentation
Workers can search the SSIS Worker Documentation page to discover documentation related to data entry.
Search the page under the following categories:
- Adoption (County/Tribal)
- Northstar Kinship
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Minnesota Assessment for Parenting Children and Youth (MAPCY)
Share Minnesota Assessment for Parenting Children and Youth (MAPCY) on Facebook Share Minnesota Assessment for Parenting Children and Youth (MAPCY) on X (formerly Twitter) Share Minnesota Assessment for Parenting Children and Youth (MAPCY) on Linkedin Email Minnesota Assessment for Parenting Children and Youth (MAPCY) linkThe SSIS Help Desk receives many questions related to placement and permanency data entry. In conjunction with placement and permanency are questions related to the MAPCY. The following are a list of resources and learning modules for SSIS Mentors/Coordinators to reference.
Minnesota Assessment for Parenting Children and Youth
- SSIS Coffee Talk-MAPCY (Video)
- SSIS Coffee Talk-MAPCY (Slides)
- SSIS Coffee Talk-MAPCY (Agenda with Time Stamps)
- MAPCY Q/A and Reference Guide
Post Permanency Reassessment etc.
- SSIS Coffee Talk-post permanency reassessment etc.(Video)
- SSIS Coffee Talk-post permanency reassessments etc. (Slides)
- SSIS Coffee Talk-post permanency reassessments etc. (Agenda with Time Stamps)
MAPCY on demand eLearning
Continue readingThe SSIS Help Desk receives many questions related to placement and permanency data entry. In conjunction with placement and permanency are questions related to the MAPCY. The following are a list of resources and learning modules for SSIS Mentors/Coordinators to reference.
Minnesota Assessment for Parenting Children and Youth
- SSIS Coffee Talk-MAPCY (Video)
- SSIS Coffee Talk-MAPCY (Slides)
- SSIS Coffee Talk-MAPCY (Agenda with Time Stamps)
- MAPCY Q/A and Reference Guide
Post Permanency Reassessment etc.
- SSIS Coffee Talk-post permanency reassessment etc.(Video)
- SSIS Coffee Talk-post permanency reassessments etc. (Slides)
- SSIS Coffee Talk-post permanency reassessments etc. (Agenda with Time Stamps)
MAPCY on demand eLearning (SSIS)
MAPCY on demand eLearning (Policy)
MAPCY SSIS Written Materials
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Family First Prevention Services Act (FFPSA) Residential Services and Prevention Services
Share Family First Prevention Services Act (FFPSA) Residential Services and Prevention Services on Facebook Share Family First Prevention Services Act (FFPSA) Residential Services and Prevention Services on X (formerly Twitter) Share Family First Prevention Services Act (FFPSA) Residential Services and Prevention Services on Linkedin Email Family First Prevention Services Act (FFPSA) Residential Services and Prevention Services linkFFPSA gives state, county and Tribal child welfare agencies the ability to receive 50% reimbursement for federally approved services for children at imminent risk of out-of-home placement and their caregivers. The FFPSA establishes placement prevention services to strengthen families, prevent maltreatment and address other conditions that lead to out-of-home placement. When out-of-home placement is necessary, FFPSA supports placement in family foster homes. It establishes restrictions on out-of-home placements in congregate care and requirements for residential treatment facilities.
FFPSA and Residential Services in SSIS
For important policy, training resources, and guidance related to FFPSA and Residential Services please reference the FamilyContinue reading
FFPSA gives state, county and Tribal child welfare agencies the ability to receive 50% reimbursement for federally approved services for children at imminent risk of out-of-home placement and their caregivers. The FFPSA establishes placement prevention services to strengthen families, prevent maltreatment and address other conditions that lead to out-of-home placement. When out-of-home placement is necessary, FFPSA supports placement in family foster homes. It establishes restrictions on out-of-home placements in congregate care and requirements for residential treatment facilities.
FFPSA and Residential Services in SSIS
For important policy, training resources, and guidance related to FFPSA and Residential Services please reference the Family First Prevention Services Act page on PartnerLink.
Recordings and supporting SSIS information for FFPSA-related webinars regarding Residential Services are shared here: Qualified Residential Treatment Program Requirements
Other relevant resources and SSIS Job Aides related to FFPSA and SSIS Data Entry can be found on the SSIS Resource Page under the Worker Documentation Page on PartnerLink: SSIS Worker Documentation (state.mn.us). Search this page by using CTRL+F and search keywords FFPSA or Family First.
Title IV-E information: Title IV-E Foster Care Per Diem Rates & Percentages Report
Licensing: Licensing Information Lookup
FFPSA and Prevention Services in SSIS
For important policy guidance and training resources related to FFPSA and Prevention Services please reference the Prevention candidates and placement prevention services page on PartnerLink.
An eLearning is also available regarding Prevention Services Training in SSIS
The Prevention Services State Report – May 2025 job aid can assist fiscal workers with questions while working on the new state report. The document has been posted to the SSIS Resource Page under SSIS Fiscal Documentation. Here is quick access to the SSIS Prevention Services State Report Training held on June 10,2025. To generate a Title IV-E Claim for Prevention Services there are steps that must be completed in both the SSIS Administration and SSIS Worker/Fiscal application. Please visit Generating a Title IV-E Prevention Services Claim in SSIS- February 2025 for details.
Other relevant job aides related to SSIS and FFPSA Prevention Services include:
- Prevention Services Eligibility Determination in SSIS October 2024
- Child Protection-In-home Family Support Plan in SSIS-February 2024
Be sure to subscribe to the DCYF Family First Prevention Services Act for relevant e-updates.
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Title IV-E (Client Eligibility)
Share Title IV-E (Client Eligibility) on Facebook Share Title IV-E (Client Eligibility) on X (formerly Twitter) Share Title IV-E (Client Eligibility) on Linkedin Email Title IV-E (Client Eligibility) linkThe SSIS Help Desk receives many questions related to placement and permanency data entry. In conjunction with placement and permanency are questions related to the Title IV-E SSIS Data Entry. The following are a list of combined resources and learning modules for SSIS Mentors/Coordinators to reference.
Title IV-E Coffee Talks
- SSIS Coffee Talk-SSIS Components of IV-E (Video)
- SSIS Coffee Talk-SSIS Components of IV-E (Slides)
- SSIS Coffee Talk-SSIS Components of IV-E (Agenda with Time Stamps)
- SSIS Coffee Talk-SSIS Components of IV-E (Questions/Answers Document)
Client Eligibility in SSIS on demand eLearning
IV-E Client Eligibility Documentation
The SSIS Help Desk receives many questions related to placement and permanency data entry. In conjunction with placement and permanency are questions related to the Title IV-E SSIS Data Entry. The following are a list of combined resources and learning modules for SSIS Mentors/Coordinators to reference.
Title IV-E Coffee Talks
- SSIS Coffee Talk-SSIS Components of IV-E (Video)
- SSIS Coffee Talk-SSIS Components of IV-E (Slides)
- SSIS Coffee Talk-SSIS Components of IV-E (Agenda with Time Stamps)
- SSIS Coffee Talk-SSIS Components of IV-E (Questions/Answers Document)
Client Eligibility in SSIS on demand eLearning
IV-E Client Eligibility Documentation
Other Relevant Resources
- SSIS Worker Documentation Page (IV-E Client Eligibility Document Section and Court Actions)
- dcyf.csp.fostercare@state.mn.us for questions regarding IV-E EDT Training
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Adoption and Foster Care Analysis and Reporting System (AFCARS)
Share Adoption and Foster Care Analysis and Reporting System (AFCARS) on Facebook Share Adoption and Foster Care Analysis and Reporting System (AFCARS) on X (formerly Twitter) Share Adoption and Foster Care Analysis and Reporting System (AFCARS) on Linkedin Email Adoption and Foster Care Analysis and Reporting System (AFCARS) linkThe Adoption and Foster Care Analysis and Reporting System (AFCARS) was established to provide data that assists in policy development and program management. Data can be used by policymakers at the federal, Tribal and state levels to assess how many children are in foster care, reasons why they enter, how they exit and to develop strategies to prevent their entry into foster care.
Beginning with issue 634 the SSIS Update will include a new section titled AFCARS & SSIS Repository Corner.
Articles will encompass:
- Updates and information regarding AFCARS changes, compliance and specific errors.
- Reminders, tips and warnings to helpContinue reading
The Adoption and Foster Care Analysis and Reporting System (AFCARS) was established to provide data that assists in policy development and program management. Data can be used by policymakers at the federal, Tribal and state levels to assess how many children are in foster care, reasons why they enter, how they exit and to develop strategies to prevent their entry into foster care.
Beginning with issue 634 the SSIS Update will include a new section titled AFCARS & SSIS Repository Corner.
Articles will encompass:
- Updates and information regarding AFCARS changes, compliance and specific errors.
- Reminders, tips and warnings to help agencies improve AFCARS data entry.
- Updates on reports and Worker Repository developments to help agencies identify, improve and correct AFCARS entry.
- Helpful AFCARS and Repository resources.
- Updates about statewide AFCARS performance.
Link to AFCARS Resources
SSIS Update Newsletter Archive (beginning 7/24/24 issue 634)
A webinar for AFCARS was created in April of 2023. Here is a Link to the video presentation along with the slide presentation: SSIS Coffee Talk AFCARS 101
SSIS Worker Repository-Overview and Cross-Reference Guide
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Child Foster Care Report
Share Child Foster Care Report on Facebook Share Child Foster Care Report on X (formerly Twitter) Share Child Foster Care Report on Linkedin Email Child Foster Care Report linkThe SSIS Help Desk receives many questions regarding the Child Foster Care Report (CFCR). The following page will group resources related to the CFCR for Mentors and Coordinators to reference.
CFCR Presentation
CFCR Documentation
Additional documentation related to the CFCR and be found on the SSIS Fiscal Documentation page.
Additional Resources
Many proofing errors found on the CFCR are related to other content found on the SSIS Engagement and Information page, including MAPCY, IV-E Client Eligibility, Continuous Placements, and Placement Entry. Please review these sections for guidance.
Additionally, SSIS Learning and Development has produced on demandContinue reading
The SSIS Help Desk receives many questions regarding the Child Foster Care Report (CFCR). The following page will group resources related to the CFCR for Mentors and Coordinators to reference.
CFCR Presentation
CFCR Documentation
Additional documentation related to the CFCR and be found on the SSIS Fiscal Documentation page.
Additional Resources
Many proofing errors found on the CFCR are related to other content found on the SSIS Engagement and Information page, including MAPCY, IV-E Client Eligibility, Continuous Placements, and Placement Entry. Please review these sections for guidance.
Additionally, SSIS Learning and Development has produced on demand eLearning modules for Fiscal Staff. The following on demand eLearning options can help set fiscal workers up for success:
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SSIS Healthcare Claiming
Share SSIS Healthcare Claiming on Facebook Share SSIS Healthcare Claiming on X (formerly Twitter) Share SSIS Healthcare Claiming on Linkedin Email SSIS Healthcare Claiming linkThe SSIS Help Desk receives several inquiries regarding Healthcare Claiming. The following page lists resources for Mentors/Coordinators to reference.
SSIS Targeted Case Management (TCM) Coffee Talk
- SSIS Coffee Talk-TCM Tips and Tricks (Video)
- SSIS Coffee Talk-TCM Tips and Tricks (Slides)
- SSIS Coffee Talk-TCM Tips and Tricks (Question and Answer Document)
- SSIS Coffee Talk-TCM Tips and Tricks (Agenda with Time Stamp)
SSIS Healthcare Claiming on demand eLearning
SSIS Child Welfare Targeted Case Management on demand eLearning
Minnesota Healthcare Programs (MHCP) Resources
The SSIS Help Desk receives several inquiries regarding Healthcare Claiming. The following page lists resources for Mentors/Coordinators to reference.
SSIS Targeted Case Management (TCM) Coffee Talk
- SSIS Coffee Talk-TCM Tips and Tricks (Video)
- SSIS Coffee Talk-TCM Tips and Tricks (Slides)
- SSIS Coffee Talk-TCM Tips and Tricks (Question and Answer Document)
- SSIS Coffee Talk-TCM Tips and Tricks (Agenda with Time Stamp)
SSIS Healthcare Claiming on demand eLearning
SSIS Child Welfare Targeted Case Management on demand eLearning
Minnesota Healthcare Programs (MHCP) Resources
- MHCP Manual-Targeted Case Management Policy Guidance
- MHCP Provider Policies and Procedures
- MHCP Provider Resource Center Information
TCM Policy Contacts
- Child Welfare Targeted Case Management (CW-TCM) dhs.csp.cwtcm@state.mn.us
- Children's Mental Health (CMH-TCM) and Adult Mental Health Targeted Case Management (AMH-TCM) CMHTCM.DHS@state.mn.us
- Vulnerable Adult/Developmental Disability Targeted Case-Management (VA/DD TCM), and Waiver DHS-8168-ENG (DSD Contact Form)
- Relocation Service Coordination Targeted Case Management (RSC-TCM) MovingHomeMN.MFP@state.mn.us
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Click here to play video Navigating the Out-of-Home Placement Plan in SSIS and AgileApps This video demonstrates how SSIS Users will now create an Out-of-Home Placement Plan in both SSIS and AgileApps.
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Email Heide.moris@state.mn.us
